We can carry out an initial diagnosis to identify the likely cause of the fault and suggest the most suitable next step.

Yes, in most cases. A diagnosis helps determine whether optimization, cleaning or a hardware upgrade is relevant.

We work on desktop and laptop computers, subject to parts availability and the general condition of the equipment.

Yes, depending on the nature of the request and your location. Some interventions can also be prepared remotely.

It is sometimes possible, depending on the condition of the storage device. We first assess the situation before attempting any recovery.

The timeframe depends on the diagnosis, the required parts and the complexity of the intervention. An estimate is provided after analysis. Our policy is to return your equipment as quickly as possible.

Yes, it is preferable to make an appointment so we can plan the right time slot and the necessary equipment.

Yes, we support professionals with troubleshooting, maintenance and improvements to their IT environment.

We offer equipment suited to the intended use: office work, professional use, multimedia or more specific configurations.

Yes, a configuration can be prepared according to your needs, budget and the technical constraints of the project: office PC, multimedia, family use, workstation, gaming, server, AI workstation, etc.

Yes, we help you choose a coherent solution to avoid unsuitable or oversized purchases.

Yes, we can install, configure and check that your new equipment works properly.

Yes, warranties vary depending on the equipment and supplier. The conditions are specified at the time of purchase.

We do not buy back equipment. Depending on its condition, a take-back or recycling solution may be considered. Learn more about our eco-responsible approach.

The price depends on the type of site, content, features and level of support required. The range is too broad to display a precise price, but you can request a quote.

The timeframe varies according to the size of the project and the responsiveness of exchanges. A schedule is defined when the project starts. We also do our best to adapt to your desired delivery dates.

Yes, this can be planned from the design stage, with an interface adapted to your level of autonomy.

Yes, we can offer or recommend a hosting solution suited to the website and its use. We have our own infrastructure, allowing us to manage domain names and mailboxes.

Basic SEO can be included. More advanced support can be offered depending on your objectives.

Yes, we can study business needs and offer a suitable solution when standard tools are not enough.

Hosting is chosen according to the project needs, performance constraints and confidentiality requirements.

They can be set up depending on the chosen solution. Their frequency depends on the selected service level.

Yes, a transfer is possible if the necessary access is available and the domain is eligible.

We analyze the incident and intervene according to the planned service level to restore the situation as quickly as possible.

Yes, we can set up email addresses linked to your domain name.

Yes. We offer several backup solutions adapted to your needs: cloud synchronization, incremental external backups, and fully customizable backups including frequency, retention, versioning and data volume.

Yes, when the issue allows it. This often enables a faster intervention without travel.

Yes, training can be adapted to the person's level and everyday uses.

Yes, we can organize targeted training on tools, security or digital best practices.

It defines a regular intervention framework, with priorities, scope and terms adapted to your business.

We do our best depending on urgency, availability and the nature of the request.

Yes, we can support you in framing a project, auditing a situation or choosing a technical direction.

Interventions are scheduled by appointment, with time slots adapted according to availability and urgency. For professionals, we also offer priority intervention contracts allowing work outside our opening hours.

The choice depends on the location, the number of areas to cover, the desired quality and installation constraints.

Yes, this is possible with a compatible installation and secure configuration.

They can record continuously or on detection, depending on the chosen solution and site needs.

The number depends on the area to cover, viewing angles and the capacity of the selected system.

Yes, with equipment adapted to outdoor conditions and the planned location.

Yes, they can be stored on a recorder or suitable solution, depending on the desired retention period.

Yes, some solutions can send alerts based on rules defined during installation.

Yes, we can check proper operation, settings and the general condition of the installation.

There can be many causes: distance, interference, hardware, configuration or available Internet speed. We offer on-site diagnosis and supply and install equipment suited to your needs.

Yes, after analyzing the premises, we can suggest a solution to improve range and stability.

Yes, we install solutions adapted to offices, shops and professional environments.

Yes, we can study and carry out network cabling according to the building's needs.

Yes, we can configure network equipment according to usage and the expected security level.

Yes, we can organize, check or upgrade an existing network cabinet.

Yes, an audit can identify sensitive points and propose suitable measures.

Yes, we can monitor, troubleshoot and progressively improve an existing network.